Privacy Policy

This Privacy Policy establishes the terms in which Coopealianza uses and protects the information that is provided by its users when using its digital platforms. The cooperative is committed to the security and privacy of its users' data, maintaining strict control over them and using them only to improve the service that the user expects to receive. When we ask you to fill in the personal information fields with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy is subject to updates as time goes by, or business requirements require its corresponding adaptation, therefore, changes will be published on the official website of the cooperative, so we recommend and emphasize verifying this page when required, to ensure that you agree to these terms.

Information that is collected

Our digital platforms may request personal information that allows us to identify the client, for example; name, contact information such as your email address, and demographic information. Likewise, when necessary, specific information may be required, necessary to process an order or make a delivery or billing. The information requested on a mandatory or optional basis will be defined by the technological tool used for data collection. When a mandatory piece of information is not provided by the user, the tool will not allow the request to advance or be sent to the cooperative; Therefore, in the absence of sufficient information, it will not be possible to provide the corresponding service, exempting the cooperative from liability.

Use of the information collected

Our digital platforms use the information in order to provide the best possible service, particularly to keep a record of users, of orders, if applicable, and to improve our products and services. It is possible that emails are sent periodically through our site with special offers, new products and other information that we consider useful for you or that may provide you with some benefit, these emails will be sent to the address you provide, from the official means communication of Coopealianza and may be canceled at any time.

Coopealianza is highly committed to fulfilling the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.


A cookie refers to a file that is sent with the purpose of requesting permission to be stored on the user's device, by accepting said file it is created, and the cookie then serves to have information regarding web traffic, and also facilitates future visits. recurring to a web address. Another function that cookies have; is that with them the digital platforms can recognize you individually and therefore display a better personalized service.

Our digital platforms use cookies to be able to identify the pages that are visited and their frequency. This information is used for statistical analysis only, and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service on our digital platforms, they do not give access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however, most browsers automatically accept cookies as it serves to provide a better user experience on our digital platforms. You can also change the settings on your devices to decline cookies. If they are declined you may not be able to use some of our services.

Links to Third Parties.

Our digital platforms may contain links to other web pages that may be of interest to you. Once you click on these links and leave our digital platforms, we no longer have control over the site to which you are redirected, therefore; We are not responsible for the terms or privacy, or the protection of your data on third party sites. Said sites are subject to their own privacy policies, therefore, it is the responsibility of the user to verify them to confirm if you agree, exempting Coopealianza from any responsibility in this regard.

Control of your personal information

At any time you can restrict the collection or use of personal information that is provided to our digital platforms. Every time you are asked to fill in a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have marked the option to receive our newsletter or advertising, you can cancel it at any time.

Coopealianza will not sell, assign or distribute the personal information that is collected without your consent, unless required by a judge with a court order.